PRIVACY STATEMENT

Restaurant Brands Privacy Statement

Restaurant Brands is committed to the protection of your personal information. 

Restaurant Brands has a Privacy Policy which applies to all Restaurant Brands New Zealand Limited, Restaurant Brands Limited and Restaurant Brands’ businesses and subsidiaries including KFC, Pizza Hut, Carl’s Jr. and Taco Bell (together, “Restaurant Brands” and all individuals whose personal information may be collected by Restaurant Brands. and which can be accessed here. 

Collection

Restaurant Brands may collect personal information about you through our outlets, over the phone through our customer service centres, over the internet through our websites and our apps.  We may also source personal information from third parties. 

When you use this website, we collect personal information which you provide directly to us (for example, when registering or filling out an order form) and aggregate information about how you use our website (for example, making a purchase or posting original content to our site), for the purposes set out below.  This information may include your name, an address, phone number, e-mail address, and information about the products and services which interest you.  If you contact us, we may also keep a record of that contact. 

Where you choose not to provide requested information, we will advise you of the impact such non-disclosure may have. 

Purpose of Collection

Restaurant Brands will only collect personal information for purposes connected with our functions and activities, and where collection is necessary for those purposes.  Those purposes include:

·        To process your orders for our products or services;

·        Marketing (by us or any of our franchisees) our products and services which may be of interest to you, unless you inform us not to do so;

·        Administering and dealing with any issues you raise with us regarding any of our products or services;

·        Analysing products and customer services, and developing new products and services;

·        Facilitating our internal business operations, including fulfilling any legal requirements; and

·        In relation to your IP address, diagnosing any problems with our server, and administering our website, and to help identify you and gather broad demographic information about you. 

Intended Recipients, Uses and Disclosure

We may use your personal information for the purposes set out above. 

The intended recipients of your personal information is Restaurant Brands New Zealand Limited and Restaurant Brands Limited. 

We may also disclose your personal information:

·        To agents, contractors or third party service provided that supply products or services to Restaurant Brands for the purpose of our business.  For example, your name, address and telephone number may be disclosed to a third party supplier of products or services that relate directly to a complaint that you have made about any of our products or services;

·        To our franchisees, where the information is relevant to the franchise operated by the franchisee;

·        To our business partners and related companies; 

·        Where the law requires us to do so;

·        Where you authorise us to;

·        In other circumstances where permitted by the Privacy Act. 

Your continued use of this website, and provision of personal information to Restaurant Brands, indicates your authorisation in respect of the intended recipients, uses and disclosures of personal information stated above. 

Access and Correction

You are entitled, at any time, to request access to your personal information held by Restaurant Brands.  You may also request correction of your personal information.  Further information on how to make an access or correction request can be found in Restaurant Brands’ Privacy Policy. 

Privacy Officers and Address

The name and address of who is collecting the information, and who will hold the personal information, are:

General Manager Human Resources and ER Advisory & Partnering Manager

Address: Restaurant Brands Limited, Level 3, Building 7, Central Park, 666 Great South Road, Penrose Auckland

Opt-out

We provide you with choice as to whether we send you information about special products and services in the future, and whether information is sent by our franchisees, agents or third party service providers.  You may also change this choice in the future by contacting us with this request, although it may also be necessary to contact any other organisations which have obtained your information to indicate your choice at this stage.

Cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Our site uses Cookies to keep track of what you have purchased. We also use cookies to deliver to you content specific to your interests, to save your password so you do not have to re-enter it each time you visit this web site, and for other purposes relating to your transactions on this web site. Cookies also help us estimate our number of users and determine overall traffic patterns through this web site.

If you do not wish to receive any Cookies you may set your browser to refuse cookies.  However, this may mean you will not be able to order products or take full advantage of our services.

We may also use other technologies such as web bugs to help us collect information about your usage of our web site.  Any information we collect is subject to this Privacy Statement and Restaurant Brands’ Privacy Policy.

Amendment and Acceptance

This Privacy Statement will be reviewed from time to time and any amendments will be incorporated in the updated Privacy Statement.  The updated Privacy Statement will be posted on this website. 

Your continued use of this website indicates your acceptance of the Privacy Statement, and Restaurant Brands’ Privacy Policy, in place at this time. 

Privacy Queries

All queries regarding this Privacy Statement and Restaurant Brands’ Privacy Policy should be directed to:

General Manager Human Resources and ER Advisory & Partnering Manager

Address: Level 3, Building 7, Central Park, 666 Great South Road, Penrose Auckland

Email: privacy@rbd.co.nz